Fractional CTO & CSO Services for
San Antonio Businesses
Most small and mid-size businesses need technology and security decisions made at an executive level, but not a full-time CTO or security officer on payroll. AEH Solutions provides fractional CTO and CSO leadership for San Antonio and Texas Hill Country businesses: a plan for your technology, a budget you can see coming, clear security policies, and someone accountable for the big-picture questions.
Questions first? Call us: (210) 721-5080 · Contact AEH
What a Fractional CTO and
Fractional CSO Actually Do
A chief technology officer (CTO) decides where a company's technology is going: which systems to keep, what to replace, how much to spend and when, and which vendors to trust. A chief security officer (CSO), often called a CISO, owns the security side: the policies people follow, who can access what, how risk is measured, and what happens when something goes wrong.
Large companies hire both roles full time. Most small businesses don't need that, so the owner or office manager ends up making those calls between everything else. A fractional (or virtual) CTO and CSO gives you the same thinking on a part-time basis: a technology and security leader who learns your business, meets with your leadership on a schedule that fits, and turns decisions into a written plan. You may also see this called a vCTO or vCISO service.
The difference from day-to-day IT support is altitude. Support fixes today's problem. Fractional leadership decides what next year's IT should look like, which risks matter most, and how to get there without surprises.
What Our Fractional CTO & CSO
Service Covers
Every engagement is scoped to your business, but the work usually draws from these areas.
Technology Strategy
We start with how your business makes money and where it is headed, then decide what your technology needs to do to support that. The result is a short list of priorities everyone can agree on, not a stack of vendor brochures.
Technology Roadmaps
A written, multi-year plan for your systems: servers, computers, network equipment, software and cloud services. It shows what gets upgraded or retired and roughly when, so projects happen in a sensible order instead of all at once after something fails.
IT Budgeting & Lifecycle Planning
We help you forecast technology spending, including hardware replacement cycles, licensing renewals and planned projects, so IT becomes a line item you can plan around rather than a string of emergency purchases.
Vendor Management & Contract Review
We review the vendors you already rely on, such as internet, phones, software and line-of-business applications. We look at what you are paying for, what you actually use, and where contracts or renewals need a closer look before you sign again.
Security Policy & Risk Management
We write and maintain the security policies a business is expected to have, including acceptable use, passwords and multi-factor authentication, access control, remote work and data handling. Alongside them sits a risk register that ranks what could hurt you most and what is being done about it.
Compliance Readiness
If your business faces requirements such as HIPAA for medical and dental offices, PCI DSS for card payments, or a cyber insurance questionnaire, we map what is being asked, find the gaps, and help put the policies and controls in place before the review.
Board & Leadership Reporting
Owners, partners and boards need a clear picture, not technical jargon. We report on where your technology and security stand, what changed, which risks remain and which decisions need your sign-off, in plain English.
Incident Response Planning
We help you write down who does what if an account is taken over, ransomware hits or a laptop goes missing, including who to call, what to shut off and how to recover. We can walk your team through it with a tabletop drill so the plan is tested before you need it.
The CTO Side and
the CSO Side
Technology and security decisions affect each other, so we handle them together. Here is how the work splits.
Fractional CTO (vCTO)
- Technology strategy tied to business goals
- Multi-year technology roadmap
- IT budget and hardware lifecycle forecast
- Vendor and software selection and review
- Project planning and priorities
- Leadership updates on technology decisions
Fractional CSO (vCISO)
- Written security policies and standards
- Risk assessment and risk register
- Access reviews and multi-factor authentication policy
- Compliance and cyber insurance readiness
- Incident response plan and tabletop drills
- Leadership reporting on security risk
Is Fractional CTO & CSO Help
Right for Your Business?
This service is a good fit if one or more of these sounds familiar:
You have grown past ad-hoc IT decisions. Technology choices are being made one purchase at a time, and nobody owns the overall plan.
Security questions are landing on your desk. Customers, partners, lenders or your insurance carrier are asking about your security policies and controls.
You work under compliance rules. Medical, dental, legal, financial and other regulated offices need documented policies, not just good intentions.
Your IT budget keeps surprising you. Hardware failures, surprise renewals and rushed projects make technology costs hard to predict.
You have an IT person or provider, but no strategy. Someone keeps things running day to day, but nobody is planning two or three years ahead.
Leadership wants clear answers. Owners, partners or a board want plain-language updates on technology risk and spending, without hiring a full-time executive.
How Fractional Leadership Works with
Managed IT and Cybersecurity
Fractional CTO and CSO work sets the direction; the rest of AEH Solutions carries it out. Our managed IT services handle the day-to-day work: monitoring, patching, the help desk and endpoint management. Our cybersecurity services put the protective layers in place, including email security, endpoint protection and security awareness training.
When the roadmap calls for a network refresh, a move to the cloud, tighter Microsoft 365 settings or better backup and disaster recovery, the same team that wrote the plan can do the work. That keeps strategy, security and support pointed in one direction instead of three.
Already have an IT provider or an in-house IT person? Fractional leadership still works. We set priorities and policies and review progress, and your existing team does the hands-on work.
How a Fractional CTO & CSO
Engagement Works
A straightforward process: understand where you are, agree on priorities, write the plan, then review it on a schedule.
Assess
We start with a free IT assessment covering your systems, security, backups, vendors and current spending, plus a conversation about where the business is headed.
Prioritize
We rank what we found by business risk and impact, so the first items on the list are the ones that matter most to your business.
Plan
You get a written technology roadmap, a budget forecast, and the security policies and risk register your business needs, reviewed with you before anything is final.
Carry it out
Our managed IT and cybersecurity teams, or your existing IT provider, carry out the work in the order the plan sets.
Review and adjust
We meet with leadership on an agreed schedule to report progress, update the risk picture and adjust the plan as the business changes.
Why Work with AEH for
Technology & Security Leadership
Plain English. Recommendations come with the business reason behind them, so you can make the call with confidence.
Planning and doing under one roof. The people who write the roadmap work alongside the team that supports your systems.
Local to San Antonio and the Hill Country. Planning meetings can happen in person or remotely, whichever works for your team.
Scoped to fit. Start with a single project, such as a security policy set or a technology roadmap, or keep us on for ongoing leadership.
Fractional CTO & CSO Services
Across San Antonio & the Hill Country
AEH Solutions is based at 4333 State Highway 16 S, STE 100, Bandera, TX 78003. We work with professional offices, medical and dental practices, construction and trades, real estate, agriculture and other small and mid-size businesses that want technology and security leadership without a full-time executive hire.
We serve businesses throughout San Antonio, Boerne, Kerrville, Bandera, Comfort, Fredericksburg, and Floresville. Call (210) 721-5080 to talk it through.
Fractional CTO & CSO —
Frequently Asked Questions
Put the Plan
into Practice
Strategy sets the direction. These services carry it out day to day.
Managed IT Services
Monitoring, patching, help desk and endpoint management.
Cybersecurity
Email security, endpoint protection and threat defense.
Backup & Disaster Recovery
Off-site backups and a recovery plan.
Microsoft 365 Management
Licensing, email, Teams and secure settings.
Cloud Services & Migration
Planned moves to Microsoft 365 and Azure.
IT Support
Day-to-day help when something breaks.
Ready for a Technology and
Security Plan You Can Follow?
Before we write a roadmap or a single policy, it helps to see where things stand today. Our free IT assessment reviews your systems, security, backups and vendors, with no pressure and no obligation.
4333 State Highway 16 South, STE 100, Bandera, TX 78003